Thank you for purchasing from Handlit Signs. We stand by the quality of our custom handmade LED signs and want you to be completely satisfied with your purchase.
Returns
- You have 30 days from the date of purchase to request a return or exchange.
- To be eligible, your item must be in the same condition as received, with all original packaging intact.
- Return shipping costs must be paid by the customer
- Returns are not available for custom signs unless there is a defect or error on our part.
Refunds
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days and automatically applied to your original payment method.
- Shipping costs are non-refundable
Exchanges
- If your item arrives damaged or you received the wrong item, please contact us within 30 days for a replacement or exchange.
For assistance, please contact our customer service on our Contact Us page.