Refunds & Returns Policy

Thank you for purchasing from Handlit Signs. We stand by the quality of our custom handmade LED signs and want you to be completely satisfied with your purchase.

Returns

  • You have 30 days from the date of purchase to request a return or exchange.
  • To be eligible, your item must be in the same condition as received, with all original packaging intact.
  • Return shipping costs must be paid by the customer
  • Returns are not available for custom signs unless there is a defect or error on our part.

Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days and automatically applied to your original payment method.
  • Shipping costs are non-refundable

Exchanges

  • If your item arrives damaged or you received the wrong item, please contact us within 30 days for a replacement or exchange.

For assistance, please contact our customer service on our Contact Us page.